WJ8 FAQ — All your questions answered here

No. Only one WJ8 account is allowed per mobile number. If multiple accounts are detected, all of them may be permanently closed and balances forfeited. Other family members may register their own separate accounts using their own numbers.

On the login page "Forgot your password?" Click the link. An OTP will be sent to your registered mobile number. Once verified, set your new password. The entire process takes under 3 minutes.

Submit a request via Live Chat or at support@wj8.wine. For self-exclusion, you can lock your account directly from Account Settings for a period of 6 months to 5 years. To learn more, Responsible Gaming View page.

To update your personal information, contact Support via Live Chat. Changes are typically processed within 24 hours after identity verification. Updating your mobile number requires additional verification.

KYC verification may be required for large withdrawals (generally above ৳50,000), if suspicious activity is detected, or during a security check. You will need to submit photos of both sides of your National ID card along with a selfie.

Wait 30 minutes, then try again. You can also log in with OTP or reset your password. If the issue persists, contact us via Live Chat for an instant fix.

Log in and go to Account Settings > Security. From there, Enable 2FA Click the option, then confirm using the code sent to your mobile. From that point on, an OTP will be required every time you log in.

Log in and go to Deposit > bKash. Enter the amount and send money to wj8's bKash number. Confirm with the transaction ID. Your balance is typically updated within 5–10 minutes.

The minimum deposit amount at wj8 is ৳200. You can deposit from this amount via bKash, Nagad, and Rocket. The minimum amount for bank transfers may differ.

First, verify that you submitted the transaction ID correctly. Deposits usually reflect within 15 minutes. If yours hasn't, contact Live Chat with your transaction ID, amount, and time — the issue is typically resolved within 30 minutes.

WJ8 currently supports bKash, Nagad, Rocket, and direct bank transfer. All payment methods are secure and fast. Cryptocurrency options are also coming soon.

Yes, deposits at WJ8 are available 24/7. However, some payment processing may experience slight delays between 2:00 AM and 5:00 AM. Live Chat support is available at all times.

Automatically credited on your first deposit after registration 100% Bonus (up to ৳10,000) is credited automatically. No additional action is needed to claim the bonus. However, a wagering requirement must be met before the bonus can be withdrawn.

wj8 will not be held responsible in such cases, and recovering those funds will not be possible. Always use wj8's official deposit number, which is displayed in the deposit section of your account.

The daily maximum deposit limit for standard accounts is ৳5,00,000. VIP members have a higher limit. You can also set a lower limit yourself from your account settings.

For bKash and Nagad, typically Within 5–15 minutes Funds are delivered within 15–30 minutes via Rocket, and 1–3 business days for bank transfers. Requests made between 11 PM and 6 AM are processed in the morning.

The minimum withdrawal amount at WJ8 is ৳500. This amount can be withdrawn via bKash and Nagad. For bank transfers, the minimum is ৳2,000.

Pending withdrawals are typically processed within 30 minutes. If yours has been pending for over an hour, contact Live Chat with your transaction ID.

WJ8 does not charge any fees on withdrawals. However, your mobile banking provider (bKash/Nagad) may deduct their own transaction fees in accordance with their policies.

Yes, but winnings from bonuses must meet the specified wagering requirements (usually 5x–10x) before you can withdraw. Once the conditions are fulfilled, you can withdraw just like your regular balance.

Common reasons include: unmet bonus wagering requirements, incomplete account verification, incorrect payment details, or an ongoing security review. If your withdrawal is rejected, contact support to find out why — they'll help you resolve it.

The daily withdrawal limit for regular members is ৳1,00,000. VIP members enjoy higher limits. For large withdrawals, notifying support in advance helps speed up the process.

On your first deposit at WJ8 100% Welcome Bonus — up to ৳10,000. So a ৳1,000 deposit gives you ৳2,000 to play with.

A wagering requirement means you must place bets totalling a specified multiple of your bonus amount before you can withdraw. For example, a 5x wager on a ৳1,000 bonus means you need to bet a total of ৳5,000. Each bonus has its own terms — always read the conditions before claiming.

Every Monday, based on the previous week's net losses 15% Cashback It is credited to your account automatically. To qualify for cashback, you must place a minimum of ৳1,000 in bets per week.

For every successful referral (when your friend registers and makes their first deposit), you will receive ৳500 Bonus. You can find your referral code in your account settings.

Once a bonus expires, any unused bonus funds will be removed from your account. However, real winnings earned using the bonus — provided the wagering requirement has been met — will remain in your balance. Always check the expiry date when claiming a bonus.

You earn points as you bet, and those points determine your VIP tier (Silver, Gold, Platinum, Diamond). Higher tiers come with greater cashback, faster withdrawals, and exclusive offers.

WJ8's Promotions Page and Latest Promotions Promo codes are regularly available on the page. Special offers are also sent to your registered email and mobile number.

Yes. If you don't select a bonus option at the time of deposit, no bonus will be added. If you've claimed a bonus and want to cancel it before wagering begins, contact Support.

WJ8 offers betting on over 20 sports, including cricket, football, tennis, basketball, volleyball, hockey, and badminton. Live Casino, Virtual Sports, and eSports are also available.

Live betting means placing bets at real-time odds while a match is in progress. Odds shift ball by ball or goal by goal, so quick decisions are essential — but your chances of winning can be higher since you can read the flow of the game before betting.

WJ8 uses decimal odds. For example, odds of 2.50 mean a ৳100 bet returns ৳250 if you win (profit of ৳150). Odds of 1.80 mean a ৳100 bet returns ৳180. The higher the odds, the lower the probability of winning — but the greater the reward.

In most cases, bets cannot be cancelled once placed. However, where available, the "Cash Out" feature lets you settle a bet before the match ends — either in full or partially.

If a match is abandoned, your stake is generally refunded. If it's postponed and not rescheduled within 24–48 hours, the bet is voided and your stake returned. Each scenario is settled according to WJ8's rules.

Minimum Bet Amount at WJ8 ৳10. Minimum amounts may vary for Live Betting and certain special markets.

Yes. WJ8 supports accumulator bets — you can combine 2 to 20 selections in a single bet. Win all selections and you win big; lose just one and the entire bet is lost.

Log in and My Account > Betting History— view a full list of all past and active bets. Use filters to find bets by specific date or sport.

Cash Out lets you settle your bet before the match ends. Lock in a profit if things are going your way, or cut your losses if they're not. The Cash Out value offered is based on real-time odds.

WJ8 operates under an international license and is secured with SSL encryption. Since 2018, millions of Bangladeshi members have trusted and used WJ8 safely.

No. WJ8 never sells or shares members' personal information with third parties. Data may only be disclosed to regulatory authorities when required by law. To learn more, Privacy Policy Read more.

This is an outright scam. WJ8 will never ask for your password, OTP, or PIN — not by phone, not by message, not on social media. If you receive any such communication, report it to official support immediately and do not share any personal information.

Contact Live Chat immediately or email support@wj8.wine. Request a temporary account lock, change your password, and end any active sessions on unrecognized devices. Our 24/7 Support team will act promptly.

The only official WJ8 website is wj8.wine. Any other domain or social media page asking for a deposit or personal information is fake. Always access the site by typing wj8.wine directly into your browser.

Yes. wj8 offers deposit limits, loss limits, session limits, cooling-off periods, and self-exclusion. For more details, Responsible Gaming View page.

Yes. Go to Account Settings > Security > Login History to view the date, time, and device details of all recent logins. If you spot any unfamiliar activity, change your password immediately.

Strictly no. Registration and betting on WJ8 is only available to users aged 18 and above. Age is verified during registration, and KYC may be requested if there is any doubt. Accounts found to belong to minors will be permanently closed.